EU261 compared with US DOT rules

Updated
General information, not legal advice. The outcome depends on the facts of your case.

If you fly between the US and Europe, two sets of rules can apply to the same trip: the US Department of Transportation (DOT) rules and the EU's Regulation 261/2004 (EU261). They protect you in very different ways. In short: US rules mostly give your money back, EU rules can also pay you for the lost time.

Delays

Cancellations and big schedule changes

Bumped from an overbooked flight

Lost or delayed bags

Both follow the Montreal Convention on international flights: up to 1,519 SDR (Special Drawing Rights, about €1,836) for your proven costs since 28 December 2024. See delayed baggage and lost luggage.

Which rules apply to my flight?

A Lufthansa flight from Chicago to Frankfurt is under both. A Delta flight from New York to Paris is only under US rules. You can use both where both apply: a DOT refund does not take away EU261 compensation, because they cover different things.

Can I also claim damages?

Yes. EU261 compensation is a fixed sum. Under the Montreal Convention you can also claim your proven costs caused by a delay, up to 6,303 SDR. The airline may deduct one from the other (IATA C-344/04, Sousa Rodríguez C-83/10).

When the airline refuses EU261

Airlines often turn down EU261 claims from US passengers with reasons that do not hold. Appeal My Flight makes the reply to the airline and the complaint for the right European body, for €29 per booking, charged in euros. You send it yourself and keep the payout. We cannot promise an outcome. See also how to claim EU261 from the US.

FAQ

Does the US have a law like EU261?

No. US rules require refunds and set compensation for bumping, but give no fixed compensation for delays or cancellations.

My flight from Frankfurt to Chicago was cancelled and I got an automatic refund. Can I still claim €600?

Yes, if the airline told you less than 14 days ahead and the reason was not extraordinary. The refund and the compensation are separate.

Which is better for me?

On a flight covered by EU261, EU261 usually gives more: €600 per person for a delay of 3 hours, where US rules give nothing.

Got the airline's reply? Paste it into the rejection checker and see what court rulings say about their excuse.

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