Start your appeal

About 5 minutes. Have the airline's rejection email or letter ready. We check your case first. If your flight is clearly not covered, we tell you before you pay anything.

1 · You

Full name *

Email *

Country you live in *

Language for your pack

2 · The flight

Airline that operated the flight *

Flight number *

Date of the flight *

Passengers on the booking

Departure airport *

Final destination *

Connecting flights on the same booking?

No, one flight Yes

List all flights on the booking

Booking reference

Where did you book?

3 · What happened

What happened? *

Delayed Cancelled Denied boarding (overbooked) Other

How late did you arrive at your final destination? * From the scheduled arrival time to when the doors opened.

When were you told about the cancellation?

What did the airline offer you?New flight, refund, hotel, meals…

Describe what happened in your own words *Short is fine. Times, what staff told you, what you did.

My description or documents include health information (for example about illness or assistance needs). I explicitly agree that Appeal My Flight may use it only to prepare my appeal pack. I can withdraw this consent at any time. (Optional)

4 · The airline's answer

When did you first claim from the airline? *

When did they reject it? *

What reason did the airline give?

Bad weather Technical problem Air traffic control Strike Crew illness or shortage Bird strike Airport problem "Extraordinary circumstances" with no details No reason given Other

Upload the airline's rejection *Screenshot or PDF. Max 10 MB per file.

Booking confirmation or boarding pass (optional)

Have you already contacted a complaint body?For example KRIL, ARN, Trafikstyrelsen or Transportklagenemnda.

No Yes

Anything else we should know?

5 · Confirm

The information I gave is correct and complete to the best of my knowledge. I have read and accept the terms and privacy policy. I understand Appeal My Flight is a document service, not legal advice, and cannot guarantee that I will be paid.

Nothing is charged now. We email you within 1 working day from [email protected].

Guides

Compensation calculator
The airline rejected your compensation claim. Here is how to appeal
Finnair rejected your compensation claim
Complaint boards for flights in Finland, Sweden, Denmark and Norway
SAS denied your compensation

appeal my flight
A document service, not a law firm.

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