How long you have to claim in each Nordic country

Updated

Your flight was months ago, or even years, and you are wondering if it is too late to claim. EU261 itself sets no deadline. The EU Court left it to national law (Cuadrench Moré C-139/11), so the answer depends on the country. Each Nordic country also has a separate deadline for its complaint board.

The country that matters is usually the one whose law applies to your claim and whose board or court will hear it, which normally follows the flight. If in doubt, work to the shortest limit that could apply.

Finland

Sweden

Denmark

Norway

In practice

  1. Claim in writing as soon as you can. Two months keeps you safe everywhere, including with Finnair.
  2. Keep the dated copy of your first complaint. Sweden and Norway count board deadlines from it.
  3. Do not wait for the airline forever. In Sweden and Norway you can go to the board after about 4 weeks without a final answer, in Denmark after 6 weeks. See airline not responding.
  4. Use the right board. KRIL in Finland, ARN in Sweden, Trafikstyrelsen in Denmark, Transportklagenemnda in Norway. See the Nordic complaint boards.

When an old claim is worth it, and when not

Still worth trying: a Danish or Norwegian flight under 3 years old, or a Finnish flight where you have written to the airline within the last 3 years.

Weak: a Swedish flight more than a year ago where you had been told your rights and never claimed, or any Nordic claim where 3 years have passed with nothing filed.

Appeal My Flight checks the dates in your case and writes the claim and the board complaint for €29 per booking. You send it yourself and keep the payout.

FAQ

Does an email count as a written claim?

Yes, an email or the airline's online form counts. Keep a copy that shows the date.

The airline rejected me two years ago. Is it too late?

Not necessarily. In Denmark and Norway, check whether 3 years from the flight have passed. In Finland, count from your last written claim. In Sweden, the ARN deadline is 1 year from your first complaint.

Do the limits apply per passenger?

Yes. Each passenger has their own claim, so check the dates for everyone on the booking.