Start your appeal

3 short steps, about 5 minutes. We check that your flight is covered before you pay anything.

€29 per booking, everyone on the booking included. No other fees from us. You only pay after we have checked that your flight is covered.

1 · Your flight
Connecting flights on the same booking?
2 · What happened
What happened? *
How late did you arrive at your final destination? *From the scheduled arrival time to when the doors opened.
Short is fine. Times, what staff told you, what you did.

The airline's answer

What did the airline do with your claim? *
What reason did the airline give? *
Add if you have it (optional)

Makes the letter more exact. Skip anything you don't know.

3 · You and your documents
Pack language: English · change
Screenshot or PDF. Max 10 MB per file.
Have you already contacted consumer advice or a complaint body?For example consumer advice, ECC, KRIL, ARN, Trafikstyrelsen, Transportklagenemnda, AESA, the Dutch ILT, the Polish Passengers' Rights Ombudsman, a German conciliation body (Schlichtungsstelle), the Irish Aviation Authority, Samgöngustofa, AviationADR, CEDR, the UK Civil Aviation Authority or the MCCAA.

After delivery we email you once after 2 weeks with the next steps, and then ask at most twice (after 30 and 90 days) whether your claim worked. You can stop those two questions with one click.

Nothing is charged now. If we can help, the price is €29 for the whole booking, paid only after we have checked that your flight is covered. We email you within 1 working day from hello@appealmyflight.com.